RETURNS & EXCHANGES

Returns & Exchanges

At KWUKOTY returns are super easy, we strive to provide amazing product and guarantee 100% customer satisfaction. We offer 30 days warranty for all products.

Return Process

  1. Please contact us on our site, indicating the item(s) you would like to return and the reason.
  2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
  3. Drop off your package at the local post office.
  4. Most returns are processed within 5 business days after we receive your package. Once your refund has been issued, you will receive a confirmation email.

Return Conditions

  1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.
  2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
  3. We only accept returns that are shipped and sold by kwukoty.
  4. We do not accept returned items that have been sent back without proper returns requests.
  5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
  6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-cc-los products. Note: The original shipping fee and Shipping Guarantee are non-refundable.